Terms and conditions
Your personal details will not be
passed on or sold to any other company in accordance with the Data Protection
Act. We may from time to time contact existing customers to inform they of a new
offer or service, if you do not wish to receive these emails you may opt out at
If you continue to browse and use
this website, you are agreeing to comply with and be bound by the following
DIYSplashbacks relationship with you in relation to this website. If you
disagree with any part of these terms and conditions, please do not use our
The use of this website is
· The content of the pages of this website is for your
general information and use only. It is subject to change without notice.
· Neither we nor any third parties provide any warranty
or guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials found or offered on this website
for any particular purpose. You acknowledge that such information and materials
may contain inaccuracies or errors and we expressly exclude liability for any
such inaccuracies or errors to the fullest extent permitted by law.
· Your use of any information or materials on this
website is entirely at your own risk, for which we shall not be liable. It shall
be your own responsibility to ensure that any products, services or information
available through this website meet your specific requirements.
· This website contains material which is owned by or
licensed to us. This material includes, but is not limited to, the design,
layout, look, appearance and graphics. Reproduction is prohibited other than in
accordance with the copyright notice, which forms part of these terms and
· All trade marks reproduced in this website which are
not the property of, or licensed to, the operator are acknowledged on the
· Unauthorised use of this website may give rise to a
claim for damages and/or be a criminal offence.
· From time to time this website may also include links to other
websites. These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). We have no
responsibility for the content of the linked website(s).
· Your use of this website and any dispute arising out
of such use of the website is subject to the laws of England, Northern
Ireland, Scotland and Wales.
All prices on
glasssplashback.com include any VAT payable but exclude delivery charges,
delivery charges are added to your basket when items are added. Although we
endeavour to ensure that all pricing information on glasssplashback.com is accurate,
occasionally an error may occur and goods may be mispriced. If we discover a
pricing error we will, at our discretion, either contact you and ask you whether
you wish to continue with the order at the correct price or notify you that we
have cancelled your order. We will not be obliged to supply goods at the
incorrect price. We reserve the right to adjust prices, offers, goods and
specifications of goods on glasssplashback.com at our discretion at any time before (but not
after) we accept your order.
Please read our How To Order page
for information on how to place your order. Your order is accepted by us once payment has been
received. Your order may be changed at any time up until payment is received as
the manufacturing process will then begin. If you cancel your order before the
manufacturing process has began (typically in the first 3-4 hours after payment
has been received) your cancellation will be subject to a charge of £5 to cover
fees and administration charges.
Distance Selling Regulations
In accordance with the distance
selling regulations, your orders may not be cancelled once payment is received “
for the supply of goods made to the consumer’s own specification such as custom-made
blinds or curtains.”. However we reserve the right to make this decision as we
may be able to issue a refund if the manufacturing process has not began (as
mentioned above in the event of this cancellations will be subject to a small
administration charge of £5).
Delivery prices quoted are mainland UK and Northern Ireland only. For all other areas please contact us for a price.
The total cost of your order
including delivery will be detailed in your invoice. Payment may be made using
Paypal’s secure online payment service.
Returns and refunds policy
Please check for any visible
signs of damage to the packaging of your order before signing for the delivery.
Toughened glass shatters into small pieces rather than breaking so if your order
is damaged in transit you may be able to tell when the package is being moved.
Any items damaged in transit should be noted at time of delivery, and if
possible delivery should be refused and returned to us.
If your splashbacks arrive
defective this should also be noted at time of delivery and returned via the
courier. If the splashbacks do not fit we cannot issue you a
refund if the measurements match the measurements on your invoice, so please
check your invoice prior to completing payment.
ensure that you have thoroughly checked your order before signing for it. Once
signed for any claims made by you will be
validated at our discretion and should be raised with 48 hours of receipt. Where you have asked us to leave your order in a
safe place at your premises or with a friend or neighbour
you do so at your own risk. We recommend that you have the friend or neighbour
check your order on your behalf.